The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
The Small Business Blog
MAY 16, 2010
Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right! Digg Furl Netscape Yahoo!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Digg Furl Netscape Yahoo! To Starting Your Own Business.
The Small Business Blog
MARCH 21, 2010
« Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo! If you have additional tips, please share them in the comments section.
The Small Business Blog
MAY 18, 2010
by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. Digg Furl Netscape Yahoo!
The Small Business Blog
DECEMBER 28, 2009
1917) US comedienne To view previous quotes, click here « Top 5 Tips on Making Big Changes New Year – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, December 29th, 2009 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo! Phyllis Diller (b.
The Small Business Blog
DECEMBER 18, 2009
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Expert insights. Personalized for you.
100 
Let's personalize your content