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The Evolution of CRM

Productivity Bits

These are generally focused on sales activities, but also encompass other critical business functions such as customer service, marketing and technical support. The traditional viewpoint in industry used to be “here’s what we can make – how can we sell it?” Photo Courtesy Of Hayley Vallejo.

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

CIT Group Files for Bankruptcy Protection : Small Business Loan Giant Has Struggled for Months to Stay Afloat; 5th Biggest Bankruptcy Filing in History Free cash for your business : When hunting for cash, desperate small business owners may find themselves sucked into buying books and software packages promising “Billions in Free Grants!

2009 100
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Top 5 Tips for Working With a Mentor

The Small Business Blog

Look for someone with expertise in your industry so they will already know the relevant issues. » « Previous Entries This entry was posted on Monday, January 25th, 2010 at 7:10 am and is filed under Business Checklists. Be honest with them regarding the success of your business. Digg Furl Netscape Yahoo!

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Top Five Tips for Paying Yourself

The Small Business Blog

Research the going rate for CEOs in your industry. Turbocharge Your Sales » « Previous Entries This entry was posted on Monday, February 1st, 2010 at 7:45 am and is filed under Business Checklists. If possible, get some advice from your accountant regarding the level of pay you plan on taking from the business.

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100
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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

» « Previous Entries This entry was posted on Monday, November 9th, 2009 at 7:00 am and is filed under Business Checklists. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

Training 100
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Collaborating With The Enemy: Competitive Advantage? | THE SMALL.

The Small Business Blog

Not surprisingly this group includes mentors within his own industry, but what is unique about Scudamore is that some of these mentors run the businesses he competes against every day. Working in tandem with your competitors has benefits in addition to getting a good beat to what’s happening in your industry. Think airline alliances.