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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right! Use a specific business calendar to keep a reminder of your schedule.

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Small Businesses Faces Sharp Rise in Cost of Health Care : As Congress nears votes on legislation that would overhaul the health care system, many small businesses say they are facing the steepest rise in insurance premiums they have seen in recent years. The small business owner was at a clear disadvantage – until now! — ST.

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Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days. Getting a better price is especially easy to do right now, since suppliers are tripping over themselves to get business. Get better payment terms by negotiation.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

« Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. If you have additional tips, please share them in the comments section. Ignore your spendings on CS & u’r toast.

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Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

Cost Cutting for Small Business – Payment Terms by Stefan Töpfer on Aug 24, 2007 There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last, without warning. This is like a 24% p.a. Digg Furl Netscape Yahoo!

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