Remove Customer Service Remove Etiquette Remove Retirement Remove Training
article thumbnail

Service Untitled» Blog Archive » Publix on top of American.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Better trained employees take a personal interest in the business and the customers. Service includes taking your groceries to your vehicle. “The stock sharing and the retirement plan is great.&#

article thumbnail

Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Throughout the book, the author describes what each personality can bring to customers, fellow employees and the sales staff; how they react as managers and what an owner can do to enhance everyone’s best talents.

article thumbnail

Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. This information is important because we adjust each customer care professionals’ incentive plan based on the customer’s feedback. Our servicing ethos has always been there; we’re just continuing to enhance it.