Customer Service Etiquette Learning Phones 
Service Untitled
JUNE 30, 2010
Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone.
Service Untitled
JUNE 29, 2011
Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? Use positive experiences to help other professionals learn.
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Step It Up VA Coaching
OCTOBER 25, 2012
And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. And email etiquette is a big deal, so always use complete sentences, etc., Learn as much as you can about your client’s business.
Musings of a High-Level Executive Assistant
JANUARY 8, 2013
This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services. My CEO is new.
Service Untitled
APRIL 8, 2010
Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.
Service Untitled
MARCH 16, 2009
Service Untitled The blog about customer service and the customer service experience. Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run.
Service Untitled
AUGUST 26, 2010
Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.
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