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45 Professional Development Books to Level Up Your Career and Your Life

Success

Superconnector: Stop Networking and Start Building Relationships That Matter By Scott Gerber and Ryan Paugh You might not want to hear that the approach to networking you’ve been accustomed to is in need of an overhaul, but Gerber and Paugh show you why it doesn’t work and how to look for a different type of connection: the superconnector.

UPS 240
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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Qualities Of A Great Assistant

Office Dynamics

Customer-service focused. Great networking skills. More free webinar events with Office Dynamics International: The post Qualities Of A Great Assistant appeared first on Office Dynamics. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

2010 100
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Service Untitled» Blog Archive » Interview with John Falcone of.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.