Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Picture how much more quickly you could get your issue resolved and both of you would feel better at the end of the call. Were all human and should treat each other that way.

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

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2008 Customer Service Cubicle Google Docs 100

Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.

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Credit Card Customer Service Postal Service FedEx 40

Laughing all the Way to Work

JULY 12, 2010

How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. 411 Look Up 411.ca

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2010 Interviewing Time Zones IAAP 100