Customer Service Etiquette Holidays Learning 
Musings of a High-Level Executive Assistant
JANUARY 8, 2013
This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services. My CEO is new.
Service Untitled
SEPTEMBER 10, 2009
Service Untitled The blog about customer service and the customer service experience. All we need is for senior leaders to occasionally walk through our areas, show interest in what we do, spend time understanding what we are learning from customers, and thank us for our contribution.&#
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Service Untitled
MARCH 24, 2009
Service Untitled The blog about customer service and the customer service experience. Any company that deals with long lines and large crowds can learn a lot from Disney and how they manage lines and crowds. Collecting data and using it to improve the customer service experience is essential.
Laughing all the Way to Work
JULY 12, 2010
Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I finally had a chance to sit down and read your book over the holiday. Holidays (Public) in Canada and the United States Canadian Holidays U.S.
Service Untitled
FEBRUARY 29, 2012
Constantly you should be having interactions and it should just be a never–ending process of learning and growing and getting better and building relationships and having interactions, and that’s the type of environment we want to promote. They’ve learned the ones that they want and they just want to answer the phones on a day–to–day basis.
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