Customer Service, Equipment, PDF and Training - Administrative Professionals Pulse

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Customer Service

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Control Expenses – Automate Process Through Workflow Software

Small Business CEO

DECEMBER 15, 2009

Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.

Expenses

Expenses Equipment Payroll Customer Service

Expectations For Your Outsourcer to Reduce Your Risk

Small Business CEO

JULY 6, 2011

Horrendous customer service created productivity issues. How does equipment get purchased? The outsourcer may also be spending significant time sorting through duplicates and trainings questions. Ignore the management of IT at your own risk. One company outsourced its IT, negotiating excellent rates.

Purchasing

Purchasing PDF Negotiating Equipment

Control Expenses – Automate Process Through Workflow Software

Expectations For Your Outsourcer to Reduce Your Risk

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