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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them.

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Is Your Networking Fishy Enough?

The Small Business Blog

Build your own network! Is Your Networking Fishy Enough? by adrianswinscoe on Jul 02, 2010 Networking is an essential growth strategy for any small (even large) business. However, there is an essential difference between having a strategy and how you implement it and many small businesses try networking with little success.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Build your own network! They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Digg Furl Netscape Yahoo!

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Top 5 Ways of Maintaining Virtual Relationships

The Small Business Blog

Build your own network! Set aside time each day to answer your email and try to update your website slightly if you have time left over. If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead. Digg Furl Netscape Yahoo!

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Build your own network! Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Build your own network! « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Digg Furl Netscape Yahoo! How to be successful and eco-friendly. Not policy.

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Top 5 Tips for Running a Successful Business Website

The Small Business Blog

Build your own network! Share information about your business and about you – your history and values are important to prospective customers. Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customer service must be top-notch.

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