Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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2008 Customer Service Cubicle Google Docs 100

Stephanie LH Calahan

JULY 1, 2011

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

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Interviewing Google Docs Customer Service Networking 100

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Review: Google Docs. Having to follow up with emails during the course of the day is a huge distraction and requires a lot of multitasking that can be avoided.

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Dropbox Filing Google Docs Google 40

Office Dynamics

JANUARY 13, 2016

Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems. Make your everyday operations more efficient: Google Docs.

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Google Docs Google Collaborate Social Media 100

BMT Office Administration

DECEMBER 5, 2022

That’s not to mention how difficult communication can be if you use email. Before you know it, you’ll have 15 email threads to keep up with, as well as loads of time-tracking spreadsheets for each team member. ClickUp offers outstanding customer service that’s available for all users, even ones on the free plan.

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Project Management Management Calendars Budget 64

Small Business CEO

MAY 30, 2013

There are free tools such as Google Docs and MailChimp that let you create a survey and distribute it easily and affordably. Get into the heads of your customers with a survey that gives you information to help build a typical profile of someone who is likely to buy from you. Target Customer Photo via Shutterstock.

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