Credit Card Etiquette Management Survey 
Service Untitled
APRIL 14, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.
Service Untitled
AUGUST 6, 2009
I hand him my credit card and he then instructs me to pull up to the first window and continues to look at his screen. In one drive-through experience, I managed to find what seemed to be the black hole of McDonald’s and get told to pull up to the exact same window I was already at. I’m done with them.
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Service Untitled
MARCH 2, 2010
Nearly every bank offers full services including checking, savings, loans, certificates of deposits, credit cards, brokerage services, etc. The Service Manager, Brandi immediately greeted me at the kiosk in the center of the lobby and was able to direct me to the financial specialist who could handle my special banking needs.
Service Untitled
AUGUST 24, 2010
When you have to wait too long for your car servicing because the service manager ordered the wrong part, ask for a free oil-change the next time. photo credit: all of olive. Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.
Service Untitled
OCTOBER 7, 2010
Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. Social media is one of them and written commentary surveys are another listening post from each transaction.
Service Untitled
SEPTEMBER 22, 2010
In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.
Service Untitled
SEPTEMBER 3, 2010
How do you manage that when someone calls in and make people feel they are dealing with a small team and make it a personalized experience a little bit? Question: On a similar note, you obviously have a traditional call center where someone calls in and will probably not speak to the same person two calls in a row.
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