Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

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Interviewing Customer Service Credit Card Networking 40

The Small Business Blog

DECEMBER 14, 2009

Build your own network! The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009.

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2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Build your own network! Business owners increasingly upset over credit card transaction fees : Card issuers contend their swipe charges don’t hurt and should remain the same. E-Mail me or follow me. Community for small business outsourcing and cost control.

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2009 UPS 2008 2007 100

The Small Business Blog

NOVEMBER 2, 2009

Build your own network! Small business credit cards flourish as loans disappear : Want a loan for your business? That’s about all banks are going to offer — and the terms are much less favorable than traditional lines of credit. You ask a question, I answer! Starting a Small Business? Hit the plastic.

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2009 UPS 2007 2008 100

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Now you have a general idea of what you want to sell, so it’s time to get to know your ideal customer and what they want. Launch a survey. Talk to potential customers.

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Social Media Email Google Interviewing 273