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Service Untitled» Blog Archive » Mixing rewards and incentives eat.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Granted, there is a rewards program, but my usual discount is $1.50, and I have to use it within a few weeks otherwise the offer expires. If I did, I would be entitled to an immediate 20% discount off of my first purchase.

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Service Untitled» Blog Archive » Customer perks for poor customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Now you have a general idea of what you want to sell, so it’s time to get to know your ideal customer and what they want. Launch a survey. Talk to potential customers.