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What Is the Best E-Commerce Platform?

Success

You will easily integrate the platform with your business social media pages, too. And the payment platform supports all major credit cards and PayPal. Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package.

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How not to act when customer service fails miserably

Service Untitled

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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Do consumers who spend more get better service?

Service Untitled

If 60% of customers tell their friends of a bad experience, 31% share their experiences on Facebook and other social media, and 20% write reviews, we definitely need a positive service recovery when our most sophisticated technology fails to remedy a customer’s displeasure.

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5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

Positive reviews from sites such as Yelp, Foursquare and especially Google Places (aka Google Plus Local) not only further boost your search engine rankings, they also provide customers with the confidence they need to get out their credit cards. Assign 1-2 (or more) members of staff to monitoring social media channels.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? When selecting a platform , you’ll want to ask: What are the monthly subscription fees and credit card processing fees? Social media can be powerful if done well, but it’s not easy.

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How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Lets says business was bad three months running, do your tips apply to non business related credit etc. You want the whole tree."

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