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3 Rs or 3 Cs?

Office Dynamics

(Excerpt from Training Magazine August 2010). The Three Rs aren't cutting it for today's workforce, according to the American Management Association's 2010 Critical Skills Survey of 2,115 managers and other executives. of executives said their employees were only average in effective communication skills; 46.9%

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3 Rs or 3 Cs?

Office Dynamics

(Excerpt from Training Magazine August 2010). The Three Rs aren't cutting it for today's workforce, according to the American Management Association's 2010 Critical Skills Survey of 2,115 managers and other executives. of executives said their employees were only average in effective communication skills; 46.9%

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Melba Duncan on the Hot Skills EAs Need For 2009 and Beyond

Stellar Assistants

I was first introduced to her in September 1999, when she was featured on the cover of Inc. magazine ( [link] ). Duncan in job interviews, and have even quoted her in resume' cover letters. Take this quote, for instance: "The "hot skills" in 2008 and beyond are the skills that support indispensability.

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