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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? keep it up.

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Raise your hand if you like automated phone message systems…

ProAssisting Blog

I know that they ask for this information—account numbers, PINS, last 4 digits of your social security number—so that the representative has your account or profile pulled up when they take your call but based on my experience 98% of the time, I have to repeat that information to them anyway… just ridiculous.

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Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

In actuality, I had been living in New York, in a tiny walk-up shoebox advertised as an apartment, and working long hours for little more than minimum wage in the fashion industry for two years before this moment. Take them or break them; it’s up to you. There was nothing overnight about it. I’ve made my own rules and been successful.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Starting a Small Business? External Links External Links SynergyOne.co.uk

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Getting Fired Up!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Getting Fired Up! So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself. You might be surprised how much you can learn about your people and your business!

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Organizations are working to help them size up. No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet. Starting a Small Business?

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Small Business World News Round-up – 2009/12/01

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Lessons from recession will help SMEs’ future roadmap courage and… : Learning lessons from recession important for future upswing SMEs should graduate from growth by default. Benefits of Online Software for Small Business.

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