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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. Customer activity such as emails, orders and invoices can all be linked to this. Visit the original article at [link].

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Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right!

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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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Top 5 Ways of Maintaining Virtual Relationships

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Set aside time each day to answer your email and try to update your website slightly if you have time left over. If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead.

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Starting a Small Business?

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Top 5 Tips for Running a Successful Business Website

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Share information about your business and about you – your history and values are important to prospective customers. Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly.

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