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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Nail the last impression!

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Business cuts back on training and hours in bid to hang onto staff : A new survey by the Australian Industry Group has revealed that a third of companies are planning to cut their training budgets in the next 12 months, as entrepreneurs fight… India Inc’s business confidence surges, says CII : The business confidence of India Inc.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Senior management can lead with their vision and strategies in order to instill employee confidence. Have focus groups; consider an employee survey. Leaders can not just assume what factors motivate employees.

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Service Untitled» Blog Archive » How to overcome negative brand.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Although the case remains unsolved, Johnson and Johnson developed the triple-seal tamper resistant package to restore consumer confidence. So what do these examples teach us? David Copperfield.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. Digg Furl Netscape Yahoo!

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Small Business World News Round-up – 209/11/24

The Small Business Blog

Business conditions and confidence jump again : The optimism of Australian businesses finally appears to be matched by actually business conditions, according to a new survey from National Australian Bank 2009 funding drought rolls on : For Australian start-ups looking for venture capital, 2009 was a very bad year.

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Canadian small businesses report card : Ninety eight per cent of small business owners gave their companies a passing grade in a recent TD Canada Trust Small Business Survey, which asked 1002 small business owners with fewer than 20 employees to score their performance during the past year. Digg Furl Netscape Yahoo!

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