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15 social media and technology trends for 2015

Practically Perfect PA

More and more organisations are allowing their employees access to their social media sites so that staff can express their love of the company, the business culture and what life is like working for that organisation. For those managing their organisation’s social media this is something you might be asked to research in 2015.

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Telecommuting: The New Green Business

Small Business CEO

This is a growing trend too, as more companies see the positive impact telecommuting can have on the environment, while helping reduce operating costs and increase productivity for their businesses. This green strategy can also help to improve a company’s brand, and if done properly, can be a great sell to shareholders.

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Answering Reader Mail: Creating a Good Relationship with Other Assistants

Musings of a High-Level Executive Assistant

I applied to be a EA to the CEO of a big company in my country. Also respect that they are also busy and may not be able to hold your hand past the initial training period. You are their to conform and fit into the dept and company as the newest member. They have helped me so much but I still have concerns.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not.

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Are You Putting Off Having a Baby in This Bad Job Market?

On The Job

And yet, thousands of pregnant women go to work every day, giving the job 100 percent, even if they feel like crap and raging hormones have them considering stapling a co-worker to the wall. Companies have trimmed maternity leave benefits — or eliminated them — as they seek to trim costly employee benefits.

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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

" That is what I heard from her as we were talking on the phone.              Peter Coombs FRONTLINE Training & Consulting. Record Your Phone Calls Like A Pro. This unit goes between your handset and the phone base with an input for your computer or recorder.   OK! 

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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. Thanks to Peter Coombs of FRONTLINE Training & Consulting. Staple the cards into a little notebook, one card per page. Booking Notebook.