Service Untitled

MARCH 12, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty and Toyota Cheryl March 12, 2010 Behind the Scenes , Customer Service , Specific Companies 2 Comments There have been 8 million Toyota vehicles recalled. Customer loyalty built on company focus I grew up in a very small town where we.

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Service Untitled

JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# The company has even set up a website to help consumers keep track of all activity concerning legislative action for all credit card holders.

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Service Untitled

APRIL 2, 2010

Using the customer focus groups, the company was able to concentrate on targeted problems consumers faced, and with that in mind was able to expand merchandise selection, easier store navigation and create a professional feel at the pharmacy that made customers feel more comfortable and secure.

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Laughing all the Way to Work

SEPTEMBER 20, 2009

So why do companies continue to do it? Fax Blasts I remember someone from my IAAP Chapter asked me to fax the notice of our Chapter dinner to a list of about 60 companies to promote it. To me this shows me the company has not done their homework on updating their contacts and are not considering the environment. In anyone home

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