Company Customer Service Payroll PDF 
Small Business CEO
DECEMBER 15, 2009
Some examples: Customer service calls need to record details about the call and any follow up. Normally, customer service reps have several applications they need to switch between. Instead, for example, a resolution of “request service&# can automatically create a ticket in the maintenance system.
Small Business CEO
MAY 5, 2010
If you haven’t yet taken advantage of the slower business cycle to make the day-to-day processes in your company more efficient, start now. Others enter the data into payroll, into project tracking systems and then again into client billing systems. Increase productivity so initial growth can be absorbed by existing employees.
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