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Why Supporting Small Businesses This Holiday Season Is More Urgent Than Ever

Success

OCTOBER 27, 2021

According to a September 2021 Small Business Pulse Survey (SBPS) by the U.S. of small businesses surveyed reported the pandemic had a large or moderately negative effect on their business. And although for some 2021 may finally feel like business as usual, the truth is many (if not most) small businesses still need our help.

Holidays 291
Holidays 2020 Clothes 2021 291
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What happened to customer service at Sears?

Service Untitled

FEBRUARY 27, 2013

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. After all Craftsman tools have always been a male Christmas present staple; for all those weekend home chores.

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Customer Service Staples Holidays Clothes 40
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