Remove Clothes Remove Holidays Remove Presentation Remove Staples
article thumbnail

What I Learned the Year We (Nearly) Skipped Christmas

Success

My suitcase was packed, my traveling clothes all laid out. There, we’d spend the holidays together, as a family, without the overgifting and overdecorating and overeating of a typical Christmas. My mom tried to help by encouraging me to like stuff that other girls my age liked: clothes, boy bands, teen magazines.

Learning 276
article thumbnail

What happened to customer service at Sears?

Service Untitled

Consumers driven by finding the lowest prices will ultimately buy online; stores like Sears therefore have to concentrate on their showrooms and presenting superior products, “wow” customer service, and follow-up service and repairs to build customer loyalty and referrals. The cost of repairs seem even more contentious.