Remove Class Remove Confidence Remove Reference Remove Self Esteem
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Donald Kelly—The Sales Evangelist—Is Out to Create a Community of World-Class Sellers

Success

1 reason salespeople underperform, Kelly says the second reason is typically because they don’t want to identify potential new customers, which is referred to as lead prospecting. Some people handle it better than others, likely because they have high self-esteem and their formative role models growing up modeled appropriate behavior. .

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Emotional Intelligence for Administrative Assistants

Office Dynamics

In our World Class Assistant course, we cover this topic and participants work on real work world case studies. I reference Daniel Goleman for my classes and want to share this with you. One of our top trainers, Julie Reed, has been teaching several of our World Class Assistantâ„¢ certification/designation courses.

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The Truth About Impostor Syndrome and How to Overcome It

Stephanie LH Calahan

Your confidence takes a tumble, or you feel shame when faced with a setback because you are not performing the way you would like. You shutter when someone refers to you as an expert or wants to put you in the spotlight. Every time I was called on in class, I was sure that I was about to embarrass myself.

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