Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

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Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? hmmm sounds like the same thing. It is perhaps MORE than a strategy or a tactic.

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Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. You know what they are, right?

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Success

MARCH 15, 2022

Adding customers and selling more to existing customers are the only ways to grow your business. Entrepreneurs and small businesses don’t struggle because they lack a good product, a good service or a good solution. And they don’t struggle because they don’t know how to create value for customers. You’re busy.

2014 258

2014 Customer Service Calendars Confidence 258

Success

JUNE 8, 2022

For businesses, this means your products or services are targeted to those who may have a vested interest in what you offer. Once a post catches their attention, they’re just one tap away from your business profile and contact information. But… it’s great for customer service and for live media.”.

Social Media 263

Social Media Agencies Calendars Forms 263

Success

AUGUST 3, 2021

In an office setting, this insight can explain why some collaborators need more time to process information than others, why some people monopolize meetings, and how to reach the employees who never speak up. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency. Type Two: The Helper.

Environment 306

Environment Gossip Negotiating Salary 306

Make or Break Moments

APRIL 20, 2010

Tags: Age of Conversation 3 , Periodic Table of Social Media elements , Rick Liebling Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Social Media 100

Social Media Customer Service 2010 2009 100

Make or Break Moments

JULY 16, 2010

Here are the top ten winners: Change Forge Customers Rock Get Satisfaction Service with a Purpose Customer Service and More The Social Customer Manifesto Whos Your Gladys Dennis Snow’s Blog Amazing Service Guy Blog Customer Service en Visit Awarding the Web for the complete list of winners.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

AUGUST 3, 2010

Tags: customers , happy customers , Scott Ginsberg Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

SEPTEMBER 2, 2010

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 19, 2010

Tags: blog subscriptions , Kindle , make or break moments Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 3, 2010

A friend of mine and I checked it out – taking a sip while reading the bottle information. Jenni and I looked at each other and thought – okay here is a product with no comparison so you are breaking ground. I just found it interesting that a brand new product would advertise itself as “nothing.&# LIKE NOTHING.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 4, 2010

Maggie Kelly, VP of marketing for American Banking Association said “We’re seeing people move back to more product-specific promotions.&# How are you sharing that information? One of the changes being made effects the bank websites. Two enthusiastic thumbs up. Where is it in on your website? Is it easy to find?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 17, 2010

Patton Imagine if we did four things differently: Provided the whys and wherefores of the task at hand with all of the information necessary or information about who they need to go to for more clarification Asked employees for their thoughts Listened with interest Then let them have at it!

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 14, 2010

For more information visit SA-consulting group. Tags: Almas Jiwani , Cleveland , collaborate , economic development trade summit , Elite Women around the world , make connections , Ohio , Tina Jesson Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JUNE 16, 2010

Tags: being right , keep customers happy , Perceptions Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 12, 2010

In almost EVERY instance – the discussions weren’t conversations, they were links to articles, sales pitches for training sessions, products and webinars. Here’s what the group had to say: Some use social MEDIA as another way to push information out. All one way “look at me and buy from me&# posts.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

AUGUST 13, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 4, 2010

Great name and as it turns out – great information. I just took a visit and found an interesting blog post on connecting the customer data gathered with the marketing message delivered. Jean’s point – take the time to match an appropriate message to customers based on the information already gathered.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 21, 2010

Yet the Internet is where our prospects and customers seek information and make decisions about potential vendors or companies with which they’ll do business. Or maybe your start-up story is ordinary, but how you came to focus on a particular product or service is unique. So how do you tell your story?

Customer Service 100

Customer Service 2009 2008 Social Media 100

Jen Lawrence

NOVEMBER 16, 2020

Email, Calendar, Task Management, Document Management, Password Database. Supports keeping your client information orderly. Sales Funnels and Customer Service. Jen Lawrence is a productivity and systems expert passionate about creating ease through systems. Operational. Supports your day-to-day operations.

Legal 52

Legal Social Media Customer Service Project Management 52

Jen Lawrence

NOVEMBER 16, 2020

Email, Calendar, Task Management, Document Management, Password Database. Supports keeping your client information orderly. Sales Funnels and Customer Service. Jen Lawrence is a productivity and systems expert passionate about creating ease through systems. Operational. Supports your day-to-day operations.

Legal 52

Legal Social Media Customer Service Project Management 52

Make or Break Moments

JULY 27, 2010

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 19, 2010

If we just think about how we’d like to be treated as a new customer, as a returning customer and even as a customer with a question/complaint/concern – then I think we’ll be able to understand what our customers want.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 20, 2010

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. Buy your copy of 105 Ways to Put Customers First today.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

JANUARY 5, 2010

No two customers are alike. Tags: active listening , customers needs , individual customer , irate customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MAY 4, 2010

She provided lots of great information about using the meta tags in your website to drive SEO traffic and the importance of adding new content to your site daily. I’m expecting a digital version of the handouts from Wendy and Joe shortly and will update this post with that information.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MAY 24, 2010

Tags: doing it right , making it right , Mark Twain Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 2, 2010

Enter your company name, your products, your industry key words and see what is being said. You’ll see that you can subscribe to the feed for those key words and be notified the next time someone mentions your company or products. Visit Search.Twitter. Click on the Advanced Search button. Take it a step further.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 19, 2010

Tags: General Foods International Coffee , mocha frappuccino , Starbucks , Weight Watchers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Gifts 100

Gifts Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 8, 2010

I’d be interested in your thoughts regarding the latest information. All the best, Dennis Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 13, 2010

Tags: consistent name , customers find you , KnowEm Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

AUGUST 18, 2010

Norma Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Great meeting to learn about new sites, new social media techniques.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

AUGUST 7, 2010

Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. You are truly a treasure in my life!

Customer Service 100

Customer Service 2005 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

We talked about using Market Samurai to research key words and the value of finding the right niche product to connect with targeted prospects. In the end,we all commented about the wealth of information that had been shared and in particular, how some so experienced, were willing to share what they knew with those just starting out.

Learning 100

Learning Customer Service 2009 Social Media 100

Make or Break Moments

APRIL 14, 2010

I decided to take the challenge and give them the best customer service regardless of how they treated me. Apparently, they enjoyed the service so much that they tipped me! View Your Business through Customer EyesTop Customer Service Mistakes Companies MakeSocial Media: Marketing Tool, Money Maker, Customer Connector?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 25, 2010

I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Deborah Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

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