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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. In truth, there is little new money in this budget for SME’s, and little of real substance to help those that are struggling. billion one-off growth package”. Not policy.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. « Budget 2010 – The Saviour for Small Businesses? If you have additional tips, please share them in the comments section.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

Buying the best insurance for your Business : It’s important to pay close attention to the kind of insurance you buy for your small business; otherwise you could face a shock when you file a claim. As always this list is not exhaustive, but I hope it will give you a little overview. — ST. Digg Furl Netscape Yahoo!

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Small Businesses Faces Sharp Rise in Cost of Health Care : As Congress nears votes on legislation that would overhaul the health care system, many small businesses say they are facing the steepest rise in insurance premiums they have seen in recent years. You can follow any responses to this entry through the RSS 2.0

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Good Business: A Reputation of Integrity

The Small Business Blog

In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company. When doing business, I think most of us would consider strong ethics and integrity to be top of the list of qualities we seek out in business partners.

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Five Barriers to Improving Employee Engagement

Energage

Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. Improved customer service, which translates to customer retention. Other proven correlations, including better safety records and improved employee health.

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