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The Small Business Blog
MARCH 28, 2010
Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Many equipment manufacturers offer free training to companies that purchase their products. Don’t overlook the usefulness of this.
The Small Business Blog
NOVEMBER 8, 2009
5 tips for Sourcing Employee Training for Small Businesses by Stefan Țpfer on Nov 09, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Contact local development agencies Рsome may offer training programs Hire local teachers or consultants to run short training schedules.
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Make or Break Moments
JUNE 24, 2010
Perhaps your suppliers have raised prices. Full disclosure or as Kathleen says “transparency.&# If our customers see we are being up front and honest – they will trust us and remember, people buy from those they like and TRUST.
The Small Business Blog
JULY 27, 2006
You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it. This would mean you need an extra couple of books for this alone, and can lead to making the whole issue far more complex.
Service Untitled
AUGUST 27, 2010
Service Untitled The blog about customer service and the customer service experience. The successful company focuses on its customers, and in order to do that, leadership has to be involved and focused on improving employees and all business processes. A customer calls in with an order.
Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Train them. The last few years have been a time for slashed training budgets.
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
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