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The Small Business Blog
NOVEMBER 2, 2007
John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. His book fills any bootstrappers heart with joy as he takes you step-by-step to developing your own marketing plan. Any if you’re thinking about marketing, you should consider this book.
Service Untitled
AUGUST 27, 2010
Service Untitled The blog about customer service and the customer service experience. Think of the most successful companies operating, and review their values and key processes. Take for instance, the customer service process for a company. A customer calls in with an order.
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Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. The Gallup poll showed employees whose review focused on their strengths were 61% engaged; reviews focused on employees weaknesses were 45% engaged, and those employees who were ignored were only 2% engaged.
Service Untitled
OCTOBER 22, 2010
Service Untitled The blog about customer service and the customer service experience. According to Stephen Fink’s book entitled Crisis Management , the company regained 98 percent of its market share it had before the Tylenol deaths. So what do these examples teach us? David Copperfield.
The Small Business Blog
MAY 30, 2010
Keep stakeholders (customers, staff, suppliers etc.) Let me know when your book is out I could write a review. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
The Small Business Blog
MARCH 7, 2010
Review the handbook at regular intervals to examine whether it needs updating. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!
The Small Business Blog
NOVEMBER 16, 2009
Restructuring – a word used by BIG Business to lower cost, fire employees and squeeze suppliers. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
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