Loosely Speaking

MARCH 17, 2009

Mark your calendar for Wednesday, March 18, 2009 beginning at 7:00 p.m.  Join me for an in-depth interview with Sharon Williams of The 24-hour Secretary , and founder of the Online International Virtual Assistants Convention. Don’t miss it. You can take a test-drive, too. Get Loosely Speaking Products.

2004 100

2004 Fax 2009 Calendars 100

Make or Break Moments

MAY 20, 2010

During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate. I once dated Johnny Bench. Now “dated&# is a relative term. I’d come early to watch the warm ups and stay for the game.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

So have your purchased your name as a URL? It was almost free. I set up a Wordpress.com blog and with the exception of the $9.95 at Name Cheap to buy my name, it just cost me the time it took to put it together. What have you done with it? Share your examples here. I’d love any suggestions for how to make the site better.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

SEPTEMBER 2, 2010

It doesn’t involve offering a special discount or creating a loyalty program that requires the customer to keep track of a “frequent purchase&# card. Being a customer-focused company isn’t a quick fix. Being customer-focused involves really getting into the thick of things with your customer.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 9, 2010

saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work. is celebrating their 35th year in business. is celebrating their 35th year in business. Jim Rutledge, Sr.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 15, 2010

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. He’s just following the sales pitch; thrilled when anyone makes a purchase. It is quite an experience. At least financially.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 9, 2010

She hollered out one day a couple months ago “Deb – the hoola hoops that you wanted just came in – they are on aisle two.&# I had mentioned wanting to purchase a bunch of hoola hoops for another friend of mine LAST FALL and yet she remembered. She remembered her customers – knew what they liked.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 7, 2010

If the prospects that leave your business without purchasing were surveyed, what would be the reason they walked? Three out of four of those items involve the RELATIONSHIP between the consumer and the sales associate or customer service representative. How much is that costing you? What can you do to turn prospects into customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. She’d read that this newest generation was taking on traits of their grandparents; embracing the homemade handicrafts. Well, you know how sometimes you hear something and then later in the day it is confirmed by a different source?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 29, 2010

If only 10% of them purchased, my classes would have been filled yesterday. This is my first time using their service and could have been a long and mutually beneficial relationship as I am now using their premium service. But no communication isn’t sitting well with me. Silence from Events Bot is not helping my business or theirs.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 25, 2010

Were they suggesting a second pair purchase? As was my practice during my visit, I kept an open ear to the customer conversations to see how the customers were treated and to critique the sales conversation. Were they asking questions about lifestyle? Were they making recommendations based on those facts?

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 20, 2010

If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? Isn’t the goal to make it easy for our customers/prospects to do business with us? You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Men With Pens

APRIL 17, 2012

That’s the question author Laura Vanderkam asked when she interviewed people for her new book, All the Money in the World: What the happiest people know about getting and spending. How to weight the costs and benefits of every purchase you’ll ever make, ever again. I still have to think before I make purchases.

Purchasing 40

Purchasing Budget 2006 2011 40

Make or Break Moments

MAY 11, 2010

When the purchase cycle in your industry is long (people only bought glasses every 3 years) it is hard to establish that relationship unless you give the customer a reason to keep coming back. People loved that. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Laughing all the Way to Work

DECEMBER 19, 2009

Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Another benefit to writing it down is if your boss asks you to cancel it or to quickly tell you when the meeting is, you can look at the sheet rather than trying to search for it in your calendar. Excellent material!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

AUGUST 1, 2010

I purchased a small address book in which I can keep the website address along with my user name and/or password for each particular site. Using the address book allows me to keep websites alphabetically rather than searching through pages of a notebook or sticky notes in all states of disarray. Excellent material!

Time Zones 100

Time Zones 2010 IAAP Filing 100

Andrea Kalli

MAY 14, 2010

You can access this 18 minute interview as well as all the details on this new program by going to the below link. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. This is where you will come in! Want To Link To This Article? Andrea I know, I know.it

Training 100

Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

APRIL 6, 2010

Also, when I was interviewing Penny Haynes the other day about her thoughts of brilliance regarding the benefits of business podcasting, she mentioned probably THE most important thing that podcasters should know. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below.

Social Media 100

Social Media Microsoft Outlook Twitter 2007 100

Andrea Kalli

JULY 7, 2010

Successful businesspeople offer free consulting, authors and artists offer one-on-one interviews and lunches, and marketers offer potential marketing collaborations. If your blog is about PHP coding, for instance, naturally you’d use it to promote your book on PHP or programming service. Want To Link To This Article?

Promotion 100

Promotion Social Media Twitter Microsoft Outlook 100

Andrea Kalli

JULY 7, 2010

Successful businesspeople offer free consulting, authors and artists offer one-on-one interviews and lunches, and marketers offer potential marketing collaborations. If your blog is about PHP coding, for instance, naturally you’d use it to promote your book on PHP or programming service. Want To Link To This Article?

Promotion 100

Promotion Social Media Twitter Microsoft Outlook 100

Andrea Kalli

JULY 2, 2010

Podcasting as a Talk Show We’ve all heard podcasts where a wanna-be Phil Donohue is interviewing the next Steve Jobs. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Want To Link To This Article? Andrea I know, I know.it

Social Media 100

Social Media Microsoft Outlook Twitter 2010 100

Stephanie LH Calahan

MAY 20, 2011

It also helped me write my two books! So, recycle those papers you have written and turn them into your next blog or book! I've recently launched my own blog and those articles will reappear there, and one day they may be re-purposed again into a book. Don't Write Your Book. Talk Your Book.

Social Media 100

Social Media PowerPoint Facebook Gifts 100

Andrea Kalli

AUGUST 11, 2010

Today, videos are fast becoming the standard medium for promoting products as well as publishing press releases, interviews, music, and so much more. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Want To Link To This Article? Andrea I know, I know.it

Promotion 100

Promotion Social Media Microsoft Outlook Twitter 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

I know I am dating myself with this ad, but advertising does influence our decisions on what we purchase. I want to know that there will be a person I can speak to if I cant complete the order myself or if I have questions after the purchase. I finally had a chance to sit down and read your book over the holiday.

Fax 100

Fax Time Zones IAAP 2009 100

Andrea Kalli

MARCH 16, 2010

Build real relationships, plan out interviews months in advance, and offers samples of your new product to top bloggers, social media users, and online presences. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Capture email addresses if possible.

Social Media 100

Social Media Twitter Promotion 2010 100

Andrea Kalli

MARCH 16, 2010

Build real relationships, plan out interviews months in advance, and offers samples of your new product to top bloggers, social media users, and online presences. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. Capture email addresses if possible.

Social Media 100

Social Media Twitter Promotion 2010 100