Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Negotiation As you saw above, negotiation is possible.

Time Zones 100

Time Zones IAAP Negotiating International 100

Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Then comes the perks of loyalty; there is a greater resale value down the road, and stronger negotiating powers with the manufacturer. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. What a perfect time to drive home behaviors that are not acceptable or non negotiable. Our role-playing then continues with more difficult tasks. Meet the needs and calm the angry customer. Focus and build skills that can handle the issues.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. The company has developed software explicitly designed that allows it to ship orders the same day until 6:00 PM and has negotiated discounted rates with the major shipping carriers.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

Service Untitled

JULY 15, 2010

Service Untitled The blog about customer service and the customer service experience. Expressive : Spontaneous, good negotiator,and learns by doing. Analytical : Introverted, project driven, and makes decisions based on facts. An example of this “Thinker&# would be Dr. Spock from Star Trek.

Customer Service 40

Customer Service Interviewing Training Expenses 40