Service Untitled

FEBRUARY 27, 2013

The entire history of Sears is way beyond the scope of today’s blog post, but a short summary of Sears has its roots dating back to 1886 when the founder, Robert Sears began selling watches in Chicago. Customer service begins with employees who want to be working and doing their best. So what has happened? billion in 2012.

Customer Service 40

Customer Service Staples Holidays Clothes 40

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.) The four examples above are good examples of broad categories of customer service frustrations.

Customer Service 40

Customer Service Verizon Staples Phones 40

Practically Perfect PA

NOVEMBER 4, 2014

In my last blog I wrote about interview questions regarding career development and a few example answers. In this blog I want to concentrate on competency or scenario based questions. Can you give me an example of great customer service?

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Interviewing Self Esteem Doodle Customer Service 100

Service Untitled

JUNE 8, 2010

Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. What could we have done to improve our service?

Customer Service 40

Customer Service Staples Etiquette 2010 40

Make or Break Moments

MAY 7, 2010

Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox. McLellan and Heaton have used their blogs to promote each book’s crop of contributors.

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Social Media Customer Service 2009 2008 100

Musings of a High-Level Executive Assistant

AUGUST 4, 2010

On the outer edges of my desk, I place extra pens, pencils, highlighters, ruler, scissors, tape, tissue, stapler, Post-it notes, staple remover, lotion, hand sanitizer, and an extra phone if possible. Having the extra set of supplies for them makes it so much easier for them to do any final stapling or leaving notes for my executive.

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Staples Phones Customer Service Email 40