Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? They comment on blogs. Facebook announced this week is has 500 million users. They Twitter. Thats just reality.

Social Media 100

Social Media Facebook Twitter Legal 100

Musings of a High-Level Executive Assistant

JUNE 21, 2012

You are reliable, trustworthy, and don’t gossip. You have a customer service attitude with the sophistication, grace, and diplomacy of royalty. You are always learning and seeking out new information whether it’s books, blogs, technology, or food. You are already the social director of your group of friends or sorority.

Temping 40

Temping Gossip Stress Customer Service 40