Denise Aday

FEBRUARY 16, 2013

No matter how wonderful the blog, it’s not going to encourage more readership and page views by trying to force the busy living masses to visit each one of its posts individually on site. So I implore anyone who provides an RSS feed for their blog to allow readers a true choice.

Customer Service 40

Customer Service 40

Denise Aday

FEBRUARY 20, 2009

There are many other ways to use these easy spreadsheet forms: customer satisfaction surveys, quick opinion polls (post the results to your blog!), Tags: uncategorized clients collaboration customer service free stuff Google organization planning productivity Resources Spreadsheet time management virtual assistant.

Google Docs 40

Google Docs Forms Google Customer Service 40

Denise Aday

JUNE 14, 2009

I think he’s brilliant, love his Web Strategy blog , and had the good fortune to meet and talk with him in person at SXSW Interactive this year (no dark circles then). When someone doesn’t write their own books, blog posts and tweets, this dilutes the effectiveness of the media and diminishes the trust factor, big-time.

Social Media 40

Social Media Customer Service Twitter Keyboards 40