Service Untitled

SEPTEMBER 21, 2010

Service Untitled The blog about customer service and the customer service experience. And to add to the customer representative training, is the support and knowledge of the front offices with the back offices and every office in between; it truly needs to be a company effort. You can leave a response , or trackback from your own site.

Customer Service 40

Customer Service Training Etiquette 2010 40

Laughing all the Way to Work

JULY 12, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

2010 100

2010 Interviewing Time Zones IAAP 100

Musings of a High-Level Executive Assistant

AUGUST 15, 2012

My question is regarding social etiquette: I recently started working in a very small company that is very successful; I attribute this to the fact that we hire only the best (we have people from Google, Facebook, Yahoo, etc.). While the comments she made had some validity, I feel that I should go by each company's specific culture.

Etiquette 40

Etiquette Agenda Promotion Yahoo 40

Laughing all the Way to Work

MARCH 1, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. and after a quick email exchange, John was nice enough to agree to an interview. I know about the company because they make my favorite pair of headphones. Here’s the interview with John. We are not an aggressive marketing company.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Job Advice Blog

AUGUST 11, 2010

Anyone who tells themselves that foregoing a fundamental rule of etiquette doesn’t matter, not only taints themselves in the mind of the interviewer, but misses two additional opportunities to sell. Perhaps their company philosophy was exactly what you had hoped for. Second paragraph What took place during your interview?

Etiquette 100

Etiquette 2009 Resume Interviewing 100

Laughing all the Way to Work

OCTOBER 14, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

APRIL 16, 2010

Service Untitled The blog about customer service and the customer service experience. The most knowledgeable part of any company’s staff are those who work directly with the customers. The entire company can then realize the customer’s priorities and needs. You can leave a response , or trackback from your own site.

Customer Service 40

Customer Service Credit Card Restaurants Etiquette 40

Laughing all the Way to Work

OCTOBER 18, 2008

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

JULY 16, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Alexis Bonari is a freelance writer and blog junkie.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The lady that disapproved used to work for a very corporate company and happened to be my boss because she was the CEO's assistant. The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Pay attention or it could cost your company money.

Time Zones 100

Time Zones IAAP Negotiating International 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

“Hello – I feel like I found my life vest now that I found your blog. This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. I’m going to keep reading your blog regularly. My CEO is new.

Attire 40

Attire Etiquette Clothes Time Zones 40

Laughing all the Way to Work

AUGUST 22, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 20, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

Time Zones 100

Time Zones Agenda IAAP 2010 100

Service Untitled

OCTOBER 29, 2010

Service Untitled The blog about customer service and the customer service experience. SAS scored number one as the best company to work for, and the employee interviewed spoke candidly about the company’s efforts to make her feel like part of a family. CEO and all leaders need to be available.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Service Untitled

SEPTEMBER 23, 2010

Service Untitled The blog about customer service and the customer service experience. A company can generate a monthly newsletter. How did your company accept suggestions, and what did you do to improve your services? Where would I be if I didn’t recommend that organizations create a blog?

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Service Untitled

AUGUST 12, 2010

Service Untitled The blog about customer service and the customer service experience. Using the time-honored tenet of it being easier to keep an old customer than to find a new one, companies need to concentrate on customer user groups, periodic surveys, social networking, blogging, and above all – customer service.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. When asked if Ford might consider lifetime warranties, the company commented that longer warranties allow customers greater potential for abuse. Customer relationships are based on a company’s service especially in the auto industry.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Laughing all the Way to Work

DECEMBER 31, 2009

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets I bet they never asked you that question at a job interview).

Time Zones 100

Time Zones 2010 IAAP International 100

Service Untitled

AUGUST 27, 2010

Service Untitled The blog about customer service and the customer service experience. The successful company focuses on its customers, and in order to do that, leadership has to be involved and focused on improving employees and all business processes. So how does a company become process-focused?

Customer Service 40

Customer Service Suppliers Etiquette 2010 40

Service Untitled

MARCH 10, 2010

Service Untitled The blog about customer service and the customer service experience. Humor seems to always appeal to the masses, and the new Zappos commercial successfully calls attention to the company by creating the perfect juxtaposition of funny puppets speaking over the phone and cleverly incorporating a customer service message.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40

Service Untitled

JANUARY 29, 2010

Service Untitled The blog about customer service and the customer service experience. My friend Tom lives in the South Florida area and provides the personal touch; his company is small and local which gives him intimate knowledge of the immediate marketplace. The homeowner was thankful and appreciative.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

SEPTEMBER 7, 2010

Service Untitled The blog about customer service and the customer service experience. Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another. We want favorable behaviors from companies.

Customer Service 40

Customer Service Clothes Purchasing Etiquette 40

Service Untitled

MARCH 26, 2010

Service Untitled The blog about customer service and the customer service experience. Customer focus challenges a company to adjust certain aspects of an organization to align with customer values through new strategies, organizational design, business processes, performance measures, information and support.

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

MAY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Guest Writer May 26, 2010 Culture , Little Things, Big Differences , Specific Companies No Comments We’ve all heard the saying “it starts at the top.” Find out more at www.whosyourgladys.com/blog. When Wachovia.

Customer Service 40

Customer Service 2010 Etiquette Social Media 40

Service Untitled

APRIL 28, 2009

Service Untitled The blog about customer service and the customer service experience. The idea is that the companies can power some of their service with their customer communities. If your company has schwag you can send to your volunteers (t-shirts, stickers, pens, notepads, flash drives, whatever), offer to send it their way.

Credit Card 40

Credit Card Customer Service Gifts Etiquette 40

Service Untitled

APRIL 2, 2009

Service Untitled The blog about customer service and the customer service experience. A lot of companies don’t really track contact volume objectively. If Mondays at noon are usually busy, then the company increases staffing accordingly. However, what people think isn’t always what’s true.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

APRIL 6, 2010

Service Untitled The blog about customer service and the customer service experience. It’s that positive attitude that shows customers the company cares about them. Employees still should be able to adapt their own personal style and adapt it to the company’s advantage. The tone of voice used can make a difference.

Customer Service 40

Customer Service Etiquette Phones 2010 40

Service Untitled

OCTOBER 20, 2010

Service Untitled The blog about customer service and the customer service experience. ’ &# Dr Pepper Snapple claimed the top score with an 85 out of a possible 100 beating Coca-Cola and Pepsi Company. Positive customer experiences bring customer satisfaction Companies need to find the customer point of view through.

Customer Service 40

Customer Service 2010 Etiquette 2006 40

Service Untitled

APRIL 19, 2010

Service Untitled The blog about customer service and the customer service experience. The survey companies paid a ridiculously low compensation or offered lotteries, sweepstakes or points to keep us participating. The company has to think about the reason for the survey. I don’t see that company here anymore.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Service Untitled

APRIL 22, 2010

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say.

Customer Service 40

Customer Service International Etiquette 2010 40

Service Untitled

OCTOBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. Your products and services provide your customers with the choice to use your company, but your brand defines whether the customer will choose you over your competition. The company’s quality reputation dropped from 6th in 2009 to 21st in 2010.

Customer Service 40

Customer Service 2010 Suppliers Etiquette 40

Service Untitled

JUNE 4, 2009

Service Untitled The blog about customer service and the customer service experience. An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. These are all metrics the company tracks internally and can easily compare to how they’re doing.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. It helped companies maintain and improve customer relationships and hone in on the most successful and promising target audiences. Company Support – Social CRM can track keywords and give continued support about a product.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. The company has been hiring representatives from the hospitality and sales industries finding their experience with customers to be a vital asset when dealing with customers who need empathy and the kind of understanding not taught in any training manuals.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40