article thumbnail

Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

article thumbnail

What happened to customer service at Sears?

Service Untitled

The entire history of Sears is way beyond the scope of today’s blog post, but a short summary of Sears has its roots dating back to 1886 when the founder, Robert Sears began selling watches in Chicago. Customer service begins with employees who want to be working and doing their best. So what has happened? billion in 2012.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Inventory expanded from diapers and wipes to formula, baby food, cribs, car seats, clothing, strollers, etc. And to accompany the super-sized quantities, the company offers and delivers unmatched customer service.

article thumbnail

Airports and excellent customer service – can it really be?

Service Untitled

In the online blog The Middle Seat , Scott McCartney writes about Andrew Tregonning and his wife’s experience covering the joys of an airport. Currency exchange booths and clothing stores are all in one area to encourage and stimulate competition for both merchandise and prices.

article thumbnail

Service Untitled» Blog Archive » What creates customer loyalty?

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives What creates customer loyalty? For instance, let’s take the example of the successful clothing company Patagonia.

article thumbnail

Entrepreneurship live and kicking! | THE SMALL BUSINESS BLOG

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. These guys must be reading my blog, each one of these ideas was achievable. You want a little more. Do you think.

2008 100
article thumbnail

Ten Small Business Startup Ideas – 2009/09/20 | THE SMALL BUSINESS.

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. A clothes-sharing website for high-value items such as shoes. You want a little more. You want the whole tree."

2009 100