Make or Break Moments

JULY 19, 2010

I sent emailed interview questions. Within an hour of his receiving the audio file – he sent me an email with the first four minutes transcribed and saved in FOUR DIFFERENT FORMATS. At the end of the day he sent me an updated email – he kept me in the loop. I started to look at their test scores. He gave me options.

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

Make or Break Moments

MAY 4, 2010

Joe Muttillo offered another session that I attended called “Boost traffic to your eProperties with Email marketing&# and his tips were also very value. My session was called Create a Customer-Focused Social Media Strategy.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. Our monitoring of incoming customer emails is delegated to low level employees.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. Get Human is a website that offers a listing of companies and their customer service numbers and the shortcut secrets to help you connect with a real person.

Phones 100

Phones Customer Service 2009 2008 100

Make or Break Moments

MAY 6, 2010

Each group presented and then participants were asked to add their name and email to the group they would like to help make happen. So often we are focused on our own little world – keeping our customer’s happy, beating the competition; we miss the opportunity that collaboration could have to make our offerings even richer.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Make or Break Moments

JANUARY 29, 2010

The email gave me no answers. So I sent a message to the abuse email. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. I got a lovely canned welcome email. It included another customer service address to contact. So I sent them a message.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 23, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

Make or Break Moments

MAY 7, 2010

It all started when McLellan blogged about a similar collaborative book effort and Heaton wrote to him to suggest they get a few fellow bloggers to produce a marketing book in the same vain. Three emails later, and they had named the book and set what they thought would be an impossible goal: 100 bloggers.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

DECEMBER 21, 2009

Posted by Deborah Chaddock Brown on December 21, 2009 under Communication , Connecting Moments , Websites | Be the First to Comment One of the primary services of my company AllWrite Ink is providing content for websites that connects with the reader.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

DECEMBER 16, 2009

I assume the purpose of Internet marketing is to create sales. I walked into the small store.

Customer Service 100

Customer Service 2009 2008 2010 100

Practically Perfect PA

NOVEMBER 4, 2014

In my last blog I wrote about interview questions regarding career development and a few example answers. In this blog I want to concentrate on competency or scenario based questions. Before I went home every evening I would print out his calendar and attach the correct paperwork for his meetings the next day.

Interviewing 100

Interviewing Self Esteem Doodle Customer Service 100

The Small Business Blog

OCTOBER 31, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Look at you calendar and write next to each meeting how long it should take and stick too it. Do you think.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 16, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Use a specific business calendar to keep a reminder of your schedule. You want a little more. Do you think.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 7, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. Apple – a customer support nightmare! But now email to return my current computer. Do you think.

2007 100

2007 Keyboards 2008 2009 100

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. You can think of twitter as a micro-blogging tool which lets you communicate quickly with anyone who wants to subscribe to your feed. Customer service is a time sensitive task.

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

The Small Business Blog

OCTOBER 2, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. and Small Business &# Work-life wisdom from across the pond : The Journal Blog Said on October 3rd, 2007 at 3:53 pm [.]

2007 100

2007 2008 2009 2010 100

The Small Business Blog

MAY 10, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. You want a little more. You want the whole tree." 1 week ago More updates. Do you think. My personal favourite is #4.

2006 100

2006 2008 2007 2009 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

The Office Professionals Place

AUGUST 13, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Effective Business Writing Skills Who wants to read a three page email? Lets grow together! This doesnt look good to your superiors.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Andrea Kalli

MAY 14, 2010

Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.] Complete the New Client Questionnaire Subscribe to the Blog by Email Subscribe to the Blog by RSS 10 Most Popular Posts More silly little alt code symbols for Twitter - 35 comments Time to Jazz Up Your Website Social Buttons? -

Training 100

Training 2010 Social Media Microsoft Outlook 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Rather than reaching out to potential customers through social media, they favor a mass media approach — banner ads, pop-ups, and email lists.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

JUNE 17, 2010

Easy-To-Implement System for Designing and Building a Winning WordPress Blog Site. WordPress Plugin Central – Implementing the Right WordPress Plugins to Ignite Traffic and Results for Your Blog. Leveraging the Power of Free Information Products to Attract and Win New Clients.

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Easy-To-Implement System for Designing and Building a Winning WordPress Blog Site. WordPress Plugin Central – Implementing the Right WordPress Plugins to Ignite Traffic and Results for Your Blog. Leveraging the Power of Free Information Products to Attract and Win New Clients.

2010 100

2010 Training Skills Social Media 100

Musings of a High-Level Executive Assistant

OCTOBER 8, 2013

Still trying to keep up with my blog and column to answer your great questions and comments! I have never worked at a food consulting company, per se, but I did waitress for a couple of years, I am a foodie, I work with food vendors a lot, and I strongly believe in customer service being vital in ANY role regardless of job title or company.

Salary 40

Salary Customer Service Promotion Calendars 40

Musings of a High-Level Executive Assistant

JANUARY 15, 2013

I am always afraid sending too many unnecessary emails or updates. Whenever I receive an email, text, vm, or hard copy, I let people know I got it as soon as I get it. What you want to prevent is them emailing you and asking if you got their request. Thank you.” Getting a task done is not the last step. Here are a few examples.

UPS 40

UPS Finance Email Calendars 40

Laughing all the Way to Work

JULY 12, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Thank you so much and I intend to come back to your blog often.

2010 100

2010 Interviewing Time Zones IAAP 100

Musings of a High-Level Executive Assistant

MARCH 3, 2013

Surely, as executive assistants we may feel this way when we have to do all the boring stuff - filing, expenses, travel, calendaring, and phones. As an executive assistant, I knew I wasn't curing cancer or inventing anything, but that customer service role and making a difference in one executive's life was meaningful for me.

Customer Service 40

Customer Service Gifts Finance Calendars 40

The Small Business Blog

NOVEMBER 17, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? One I would add would be to blog as we. by Stefan Töpfer on Nov 17, 2009 On my blog I often talk about not spending money, bootstrapping and cash-flow planning.

Suppliers 100

Suppliers 2009 2007 2008 100

Success

JUNE 20, 2023

Some take priority (exercise, investor relations), some get pushed to tomorrow (compliance), some get pushed to next week (blogging),” says Grant Feek , managing director of Private Seller Exchange for Cox Automotive Inc. Limit how often you check and answer emails. For instance, start your day addressing customer service challenges.

Management 306

Management Goals Learning Email 306

Musings of a High-Level Executive Assistant

AUGUST 16, 2010

“I came across your blog while surfing the net for information on high-level executive assistants. I found your blog very helpful. Dear MJ, I’m glad you enjoy my blog. First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary.

Temping 40

Temping Cover Letter Interviewing Resume 40

Make or Break Moments

FEBRUARY 1, 2010

But what if you are trying to build a relationship via email or through an online customer instant message? As he goes on to discuss the 6 ways to build rapport, they involve in person interaction or at the very least the ability to talk over the phone and hear their vocal cues.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

FEBRUARY 15, 2010

But oh, what I didn’t know then… As I look back on five years a few lessons come to mind and since this is a customer relationship blog – I’m going to talk about the one big lesson I’ve learned. You didn’t position it right so that the customer truly understood what you could do for them.&#

Customer Service 100

Customer Service 2009 2008 2005 100

Make or Break Moments

APRIL 17, 2010

I got an email from a singles website for people over 50: Senior People Meet. Curious, I went out and started to fill out the application.

Customer Service 100

Customer Service 2009 2008 2010 100

Musings of a High-Level Executive Assistant

JUNE 5, 2019

No word about being late or needing to reschedule, until we received an email 24 hours later. We get that bigger and better paying projects come along, but there was also no diplomatic finessing that is the mark of amazing customer service and client relations. A good sign. Except they never call.

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Phones Interviewing Travel Email 40