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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. times the impact of spoken ones.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

In their newest production, Success Habits , you’ll find never before published insights from one of the godfathers of personal development. In What Motivates Getting Things Done , Lamia shows how anyone can harness their own personal work style for maximum productivity. His work these days is managed by the Napoleon Hill Foundation.

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