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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. You need real connections to develop lasting relationships with your customers. These steps can help you deliver superb customer service.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

She takes the reader on a tour of the emotional lives of high achievers, those who procrastinate and those who don’t, and surveys the current science on motivation. Scott has worked as a CEO coach at several Silicon Valley outfits, including Google, Dropbox, Twitter and Apple. What’s Your Presentation Persona? Lublin Only 4.6%

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