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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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How To Make This Recession Work For Your Small Home Business.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days. OnlineOffice: Overview Get the Flash Player to see this player. – ST.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Don’t obsess over missed sales opportunities.

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Top 5 Ways of Maintaining Virtual Relationships

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead. OnlineOffice: Overview Get the Flash Player to see this player. You want a little more.

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Top 5 Tips for Hiring New Employees

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Don’t hire someone with similar abilities to you. Make sure you have a separate phone number that applicants can leave messages on without disrupting your workday. OnlineOffice: Overview Get the Flash Player to see this player.

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The Customer Is Always Right!

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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