Assertiveness Etiquette Information Mentoring 
Office Dynamics
OCTOBER 3, 2010
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. The general public boldly asserts: “ anyone can be an assistant.” Encourage cross-mentoring. Both of Joan’s two major addresses to the audience were inspiring, accurate, informative and challenging.
Office Dynamics
OCTOBER 3, 2010
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. The general public boldly asserts: “ anyone can be an assistant.” Encourage cross-mentoring. Both of Joan’s two major addresses to the audience were inspiring, accurate, informative and challenging.
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