Remove Assertiveness Remove Confidence Remove Customer Service Remove Skills
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Qualities Of A Great Assistant

Office Dynamics

Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Excellent time management skills. Great networking skills. Analytical forward thinking skills. Team player.

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7 Must-Do Actions to be Successful in Your Career as an Administrative Assistant

Office Dynamics

Do you wish you were more confident? More assertive? How can you deliver over-the-top customer service to your internal and external customers? See yourself in a new light, starting today! What are your secret dreams and visions for who you want to be or where you want to be a better person at work?

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How to Build Consensus in Place of Conflict

Office Dynamics

In addition, the constant push for quality and improved customer service necessitates cooperation among employees. You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Use assertive communication techniques. 9 Be Open and Honest, Don’t Hint. 10 Take Charge.