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If You Want Something Done, Thank Others for What They Do

The Office Professionals Place

If it is a situation that requires urgent attention, be assertive and ask for help and apologize for any inconvenience. I completely forgot to book his room - I know, total F-up. It took her a few weeks, but she worked her magic and got him booked! I tend to book for these events the moment the announcement comes out.

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A Test of Your Professionalism: Will You Pass?

The Office Professionals Place

Listen with empathy not sympathy and be assertive in your response. My plan is to add the piece to my "Big Book of Knowledge," and be sure it is kept close at hand on my desk, along with any other words of wisdom I've picked up from speakers and bloggers(like you), seminars attended and articles I've read.