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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. How many of us haven’t ranted to our friends about our dealings with a service provider?

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Top 5 Sales Tips for Small Business

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Please enter your real name, not your company, product or services name.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! I convince myself that it’s a productive way to start the day, but what if checking email first thing is actually counterproductive? You could call it Email FOMO (fear of missing out).

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The Customer Is Always Right!

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

2007 100
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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy. You ask a question, I answer!

Learning 100
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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Many equipment manufacturers offer free training to companies that purchase their products. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also.

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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. You ask a question, I answer! Not policy.

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