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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. How many of us haven’t ranted to our friends about our dealings with a service provider?

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Make the necessary changes once you know exactly what your customers want.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. I learned long ago not to trust my memory.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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The Customer Is Always Right!

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. While in technical support i had to understand that many people are not hip to all of the technical terms so I learned to slow it all down a bit.

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Ask me your small business questions, I will answer them ASAP. Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. If only more people would learn the value in such information. E-Mail me or follow me. Build your own network!

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