The Small Business Blog
MARCH 23, 2010
Ask me your small business questions, I will answer them ASAP. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. How many of us haven’t ranted to our friends about our dealings with a service provider?
Success
SEPTEMBER 1, 2023
Missed appointments, negative Google reviews, client cancellations, etc. Be easily accessible So they love you, and they want to talk to you ASAP. Did you increase something positive? Number of leads or applications, calls returned in a day or a week, client upsells, etc. Did you decrease something negative?
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LEADERASSISTANT.COM
NOVEMBER 26, 2023
ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.
The Small Business Blog
AUGUST 8, 2010
Ask me your small business questions, I will answer them ASAP. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.
The Small Business Blog
MARCH 21, 2010
Ask me your small business questions, I will answer them ASAP. Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy. You ask a question, I answer!
The Small Business Blog
FEBRUARY 23, 2010
Ask me your small business questions, I will answer them ASAP. Leverage Social Bookmarking – Google trusts sites more if visitors bookmark them. The growth of social bookmarking services, such as Del.icio.us So many leave these tags blank, but Google indexes them and rewards pages on which a search term appears more often.
The Small Business Blog
MAY 18, 2010
Ask me your small business questions, I will answer them ASAP. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.
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