Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. How to gain weight in six easy steps: Do not eat breakfast before going to work. How to get Office fat fast. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets the next day!

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Office Dynamics

MARCH 12, 2015

There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). How do I find out more about the World Class Assistant curriculum based designation and program? It can be a very hard sell.

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Service Untitled

JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area. I’ve responded to your article here.

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Service Untitled

OCTOBER 22, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to overcome negative brand perception Cheryl October 22, 2010 Customer Satisfaction , Customer Service Experience , Specific Companies 1 Comment It’s the elephant in the room when consumers become disenchanted with a company’s brand.

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On The Job

DECEMBER 26, 2007

Recently, I asked him to discuss his newest efforts to teach us all how to be better e-mail communicators. It's obvious that e-mail is here to stay, yet you say few companies really educate workers about how and why to use it. We can’t leave the training up to companies alone. No, there are other reasons. Courteously, you reply.

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Professional Assistant Blog

OCTOBER 13, 2008

Do you know how to create them? The more difficult macros are the ones that are programming code related and require knowledge of Visual Basic (you can find some books here) , which unfortunately, I have no training in. I am going to show you how to record a simple macro function and to implement it. Whats next?

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Office Dynamics

JUNE 22, 2016

How to approach your work, career, and LIFE with intention and a sense of mission.Simple strategies to boldly embrace your inner leader—and enhance your productivity, collaboration, and creativity at the same time! How to Watch This Webinar. The How and Why of Creating a Career Portfolio (Executive Secretary Magazine Article).

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Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. Loose Ends. All Rights Reserved.

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Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. 23, 1 p.m.

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Service Untitled

SEPTEMBER 21, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.

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Laughing all the Way to Work

FEBRUARY 19, 2009

Or it is that we just dont know how to address them so revert to last names? What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name?

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Laughing all the Way to Work

NOVEMBER 21, 2009

I just recently read an article on it and was surprised when I really paid attention to the messages I was sending myself that some of them were negative. I know so many people who are great at what they do, but when I hear them talk about themselves they are very negative and keep telling me how they cant do it. 411 Look Up 411.ca

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Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.

2010 100

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Stephanie LH Calahan

MARCH 25, 2011

  A while back I wrote How to Waste Time and Lose Money Networking where I shared that follow up is the most important step to networking.    But, how do you make sure to organize all of those business cards so that you CAN do the right FOLLOW UP? Thanks to Peter Coombs of FRONTLINE Training & Consulting.

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Laughing all the Way to Work

AUGUST 13, 2010

I wrote an article called We Dont Know What We Dont Know. So why dont we share and better yet, how can we share? I think the first reason is what I put in my original article. The tip she sent me was how to edit an email that you have received. .© Copyright Patricia Robb 2010 13 August, 2010 Pass it on.

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Laughing all the Way to Work

NOVEMBER 16, 2008

I wrote the article The Art of Minute Taking and I had only taken minutes a few times about 25 years ago. How did I do it? At the end of it, I knew how to take minutes and could write about it. At the end of it, I knew how to take minutes and could write about it. I interviewed my friend who is a minute taker.

Time Zones 100

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Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. How to get Office fat fast. I hope this will be more user friendly and accessible to everyone. The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. the next day! 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days. 411 Look Up 411.ca

Time Zones 100

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Service Untitled

AUGUST 10, 2010

Let’s start with no matter how angry a customer gets, every customer service agent must remain calm and never yell. Training is based on practice, practice, practice. For more on this situation, see this article from ABC News. Of course, How to write a complaint letter A complaint letter, as unpleasant as it might be to.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me?

Calendars 100

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Service Untitled

FEBRUARY 17, 2009

Back in March 2008, I wrote about how to measure customer satisfaction for less than $250 and got some great feedback on the article and the idea. Since then, I’ve put the theory into practice multiple times and have seen it succeed. Consider a customer satisfaction survey as an example.

Customer Service 40

Customer Service 2008 Etiquette 2006 40

Laughing all the Way to Work

OCTOBER 14, 2008

I previously wrote an article on Charities in the Workplace and have seen an increase in the participation in charities at offices I have worked in. .© Copyright Patricia Robb 2010 14 October, 2008 October 15th, Blog Action Day: Poverty I am participating in Blog Action Day and the theme this year is Poverty. 411 Look Up 411.ca

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 18, 2008

I hope you enjoy her article. Sometimes, its hard to know how to begin networking. Earlier in this article, I shared three tips to keep in mind while networking. .© Copyright Patricia Robb 2010 18 October, 2008 Guest Blog: Networking Like a Pro This is a guest post from JEM over at [link]. Be confident. 411 Look Up 411.ca

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

APRIL 8, 2009

An organized person thinks everyone knows how to arrange things, but that is not the case. If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Have you ever been at an event that isnt well organized?

Administrative Professionals 100

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Service Untitled

SEPTEMBER 9, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Help your customer service staff to help your business succeed Cheryl September 09, 2010 Behind the Scenes , Customer Service , Hiring & Training 1 Comment I was pulling into my office this morning when I heard a Zappos commercial on the radio. There are no.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Laughing all the Way to Work

JANUARY 10, 2010

How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

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Laughing all the Way to Work

APRIL 5, 2010

I like this particular article it gives me an additional input in the information a round the world. How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? 23, 1 p.m.

Time Zones 100

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Laughing all the Way to Work

FEBRUARY 27, 2010

After reading the article on the "remote clicker", which is what I used to call it, I asked John in the cubicle beside me. Posted by Patricia Robb at 4:03 PM Labels: Administrative Assistant , PowerPoint , professional assistant , what do you call it? Reactions: 2comments: Patty said. Hi Patricia and fellow admins. 411 Look Up 411.ca

PowerPoint 100

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Laughing all the Way to Work

OCTOBER 26, 2008

© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets

Time Zones 100

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Laughing all the Way to Work

JANUARY 3, 2009

If you have to P.S. this far you have missed the point of the P.S. * POSTSCRIPT TO MY POSTSCRIPT ARTICLE My boss read my blogpost and pointed out to me that he thought the correct way to write the post script is: PS or PPS Of course, he sent me a link to prove his point. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

APRIL 22, 2009

How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

How to properly write telephone numbers However and punctuation Hyphens Hyphens - Part I Hyphens Part II I feel good, I feel well I was versus I were In appreciation In versus Into Irregardless Is it I, Or is it Me? I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP 2010 International 100