Make or Break Moments

JUNE 4, 2010

Social media has taken over the web. So have your purchased your name as a URL? What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name? It was almost free. What have you done with it?

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JUNE 9, 2010

I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I’ve bought furniture there before – a dining room set, some end tables, and I’ve been happy with the purchase. That’s him sitting in the new chair. He’s 19. I asked for Chuck and he remembered me.

Customer Service 100

Customer Service 2009 Purchasing 2008 100

Andrea Kalli

JULY 28, 2010

From rejected submissions to frustratingly difficult topics; troubled supporting websites to readers that just won’t make a purchase, the amount of potential problems affecting content marketers is miles long and filled with frustration. Practice the Call to Action The best article marketers do not treat their articles are mere content.

Social Media 100

Social Media Purchasing Microsoft Outlook 2010 100

Make or Break Moments

JANUARY 29, 2010

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. Except, guess what??

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

SEPTEMBER 3, 2010

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

Credit Card 100

Credit Card Customer Service 2009 2008 100

Make or Break Moments

MAY 20, 2010

If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? Well, when it comes to social media or technology my first stop is to the source: Mashable. You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Andrea Kalli

SEPTEMBER 2, 2010

It is the result of a combination of 3 things: Consistent fresh content that people found valuable (hopefully) Solid on-page SEO and Social Media Optimization strategy Referrals from friends, clients, and colleagues It’s amazing to see how all the hard work has paid off, both in exposure and in increased business.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

Andrea Kalli

SEPTEMBER 2, 2010

It is the result of a combination of 3 things: Consistent fresh content that people found valuable (hopefully) Solid on-page SEO and Social Media Optimization strategy Referrals from friends, clients, and colleagues It’s amazing to see how all the hard work has paid off, both in exposure and in increased business.

Social Media 100

Social Media Microsoft Outlook 2010 Training 100

Make or Break Moments

JULY 9, 2010

saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work. Apple is another example that Harvard Business Review wrote about in their article Reinventing your Business Model. is celebrating their 35th year in business.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 11, 2010

“Oh yes, it was a great experience.&# “What made it so great?&# “I’m not sure, but I just felt good about my purchase.&# “Did you like shopping at the XYZ Store?&# we might ask them. How do you make your customers feel?

Customer Service 100

Customer Service 2009 2010 2008 100

Andrea Kalli

SEPTEMBER 21, 2010

Most businesses are relatively open to assistance when they are not pushed to purchase, and an intelligent phone marketing campaign can bring in valuable new clients. Want To Link To This Article? I purchased a digital product from the ClickBank marketplace and reviewed the product. Start a company promotional blog.

Social Media 100

Social Media Purchasing Microsoft Outlook Promotion 100

Make or Break Moments

JUNE 15, 2010

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. He’s just following the sales pitch; thrilled when anyone makes a purchase. The main article is entitled How to Avoid Price Objections , but really covers several sales techniques.

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

MAY 4, 2010

From small purchases to big business relationships, the entire business world is built on connections and networking. If you are a marketer, outsource report creation to other people, or simply use PLR reports and articles provided by others to build a long-term content database. #3: Want To Link To This Article?

Social Media 100

Social Media Purchasing Microsoft Outlook Twitter 100

Make or Break Moments

MAY 20, 2010

During his final year of baseball with the Cincinnati Reds I attended all of the home games, purchasing a bleacher ticket and sneaking my way down to the seats behind home plate. I once dated Johnny Bench. Now “dated&# is a relative term. I’d come early to watch the warm ups and stay for the game.

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

SEPTEMBER 15, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Facebook 100

Facebook Social Media Microsoft Outlook Twitter 100

Andrea Kalli

APRIL 22, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 23, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook Atrium 2007 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 20, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

JUNE 15, 2010

Everywhere you look, there are businesses trying to become involved in social media that simply do not belong. What is undoubtedly going to happen in social media is much the same. Social media is a powerful tool for marketers, but it is not a fix-all solution. Want To Link To This Article?

Social Media 100

Social Media Microsoft Outlook Twitter 2007 100

Andrea Kalli

APRIL 20, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. July 12th, 2010 at 6:52 pm Hi Andrea – did you guys talk much about measuring social media ROI.

Promotion 100

Promotion Social Media Microsoft Outlook 2007 100

Andrea Kalli

APRIL 20, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. July 12th, 2010 at 6:52 pm Hi Andrea – did you guys talk much about measuring social media ROI.

Social Media 100

Social Media Microsoft Outlook 2007 2010 100

Andrea Kalli

MAY 11, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Facebook 100

Facebook Networking Social Media Microsoft Outlook 100

Andrea Kalli

SEPTEMBER 14, 2010

The feature article was once disregarded by marketers and online entrepreneurs, but with today’s leading search engines highlighting the importance of content above anything else, more marketers are investing in high quality content to fuel their business. Want To Link To This Article?

Social Media 100

Social Media Microsoft Outlook Copyright Twitter 100

Andrea Kalli

SEPTEMBER 9, 2010

From top affiliate bloggers to social media marketers and PR experts, the best blogs do not just offer information, but accessibility. Want To Link To This Article? The most popular marketing blogs do not always offer insider information or special tools.

Social Media 100

Social Media Microsoft Outlook Elance Twitter 100

Andrea Kalli

JULY 7, 2010

1) Incorporate Social Media If you do not mind stretching the definition slightly, blogs are social media. However, while blogs offer the same connective features as other social media platforms, they lack the depth of a medium like Facebook or Twitter. Want To Link To This Article?

Promotion 100

Promotion Social Media Twitter Microsoft Outlook 100

Andrea Kalli

JULY 7, 2010

1) Incorporate Social Media If you do not mind stretching the definition slightly, blogs are social media. However, while blogs offer the same connective features as other social media platforms, they lack the depth of a medium like Facebook or Twitter. Want To Link To This Article?

Promotion 100

Promotion Social Media Twitter Microsoft Outlook 100

Andrea Kalli

MARCH 2, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook Promotion Twitter 100

Andrea Kalli

APRIL 21, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

APRIL 22, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Restaurants 100

Restaurants Social Media Microsoft Outlook 2007 100

Andrea Kalli

APRIL 22, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

MARCH 4, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

MARCH 4, 2010

Want To Link To This Article? Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article. You should always perform due diligence before buying goods or services from anyone via the Internet or offline.

Social Media 100

Social Media Microsoft Outlook 2007 Twitter 100

Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. Discover a User-Friendly System for Writing Articles and Press Releases that Produce Results. Want To Link To This Article? What could be more perfect?

2010 100

2010 Training Skills Social Media 100