Who Called? Use A Phone Call Log!
Professional Assistant Blog
OCTOBER 9, 2008
Call logs can easily be viewed using a spread sheet for cost analysis purposes.
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Service Untitled» Blog Archive » Customer feedback gets personal
Service Untitled
OCTOBER 28, 2010
So how do structured data analysis feedbacks work? Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. When the company allows customers to steer conversations based on their needs, wants, opinions, and questions, feedback gets more personal.
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