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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Izzy discusses the power of networking, what it means to own your work, managing a team of executive assistants, and cultivating confidence. Prior to Analysis Group, she worked as an executive assistant to the CEO, CFO, and CMO at a biotechnology firm in Boston.

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Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

LEADERASSISTANT.COM

Stowell CONNECT WITH MONICA Monica on LinkedIn ABOUT MONICA Monica Martin is an Executive Administrator with Systems Planning and Analysis (SPA). THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

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Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. Yolanda holds a Bachelor’s degree in psychology with an emphasis on Applied Behavioral Analysis and has her Master’s degree in Organizational Leadership.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

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Entrepreneurship live and kicking! | THE SMALL BUSINESS BLOG

The Small Business Blog

Build your own network! Farrah Smith is opening a music store with cafe and internet so you can download your music too. Emmanual Opanuga is opening a shoe store chain , focusing on customer care while understanding the price pressures in this business. Quality, customer service and a niche market, what could possibly go wrong.

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